Customer Service
meets Generative AI

Harness the power of data and streamline operations to leverage customer experience.

Centralize, classify and analyze the voice of customers across feedbacks, conversations, calls and support channels at scale. Boost your Customer Support and CX with Spellz.

Unstructured text and speech
become Action

Automate end-to-end workflows

Seamlessly integrate with multiple tools, either data sources or destinations

Centralize voice of customers

Collect customer’s thoughts across touchpoints and centralize all in one place

Auto-tag and analyze input

Go beyond sentiment analysis; deep dive into identifying customer’s problems and root causes

Route information to the right place

Auto-assign customer queries or support tickets to relevant departments after processing data

Get Exceptional Customer Service, Instantly!

Harness the power of generative AI. Streamline customer operations.

Uncover spot on customer’s pains and drivers that affect your brands
Understand your customer better to boost retention and growth
Automate customer support processing to increase efficiency and customer satisfaction
Speed up workflows to shorten SLA resolution and response time
Eliminate manual tasks, increase accuracy to save time and operating costs
Obtain actionable insights from unstructured feedback to deliver exceptional customer experiences
Get a Free Demo!

Centralize. Transform. Sync.

Spellz empowers seamless integration with multiple customer data sources and tools.
It centralizes feedbacks, calls, claims, and requests. It turns them into structured data, then pushes them to your chosen system.

CRM
Customer Success
Reviews Platform
Survey tools

How it works

1. Create your Spell 🪄 2. Connect your Apps 🎯 3. Launch 🚀

Analyze
Complaints, Congratulations, Suggestions & Requests

Book a demo

You Connect your
data sources

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You Connect your
data sources

Book a demo

We Build your
Custom Model

Book a demo

Auto Tag
Complaints, Congratulations, Suggestions & Requests

Book a demo

See what people love
Pricing

Customized plans for businesses of all sizes.

Kamil
Product Director

For those who care about data hygiene

Data is part of our DNA at Toast, and data hygiene is crucial for the success of our processes. Spellz has helped us step up the quality of data in our system, while improving the productivity of our team.

Sybille
Key Account Sales

Amazing tool for customer insights

Data is part of our DNA at Toast, and data hygiene is crucial for the success of our processes. Spellz has helped us step up the quality of data in our system, while improving the productivity of our team.

Emilie
Fields sales

Spellz has been a game changer

I love how Spellz creates tasks and tags my colleagues when I mention their names. I spend a lot of time on the road, and to be honest, updating the CRM has never been my favorite part of the job, especially when it comes to custom fields. I used to log my visits in the evening. Now I don’t have to. And that makes my day!

Tufan
CEO

Great time-saving, high accuracy

At first, I thought Spellz was a data analytics tool. But the magic happens when it gathers every piece of customers’ comments from all channels, analyzes it, and shows precisely the key trends in real time. Plus, it automatically sends clean data to our system and assigns tasks to the right person. Save us so much time and hassle!

Price
‍‍
Great efficiency.
Flexible Pricing.


Save time   |   Understand your customers   |   UPGRADE customer experience

PRO

Best for empowering small to medium businesses

Unlimited user accounts
Basic analytics dashboards
Pre-made workflows
Basic integrations
E-mail Support
TEAM

Best for fast-growing businesses and large enterprises

Unlimited user accounts
Advanced dashboards
Custom workflows
Premium integrations
Dedicated account manager
Train model on your own data
Chat and E-mail support
Talk to us